Privacy Policy

Thank you for accessing our website. We respect your privacy and want to protect your personal information. To learn more, please read this Privacy Policy. This Privacy Policy explains how we collect, use and (under certain conditions) disclose your personal information. By visiting the Site directly or through another site, you accept the practices described in this Policy.

Data That We Collect:

We collect personal information such as your contact information (name, e-mail address, etc.), and billing/shipping information (credit card number, visa card Number shipping address, etc.)We take responsibility for all the personal data that you provide us with, that we obtain when you subscribe to our newsletter or when you create an account.

How Do We Use Your Data?

We use the information that we collect to fulfill our commitments to you and to provide you with the service that you expect. This includes sending you information and offers for marketing purposes. In order to provide you with relevant offers and information, we may analyze your personal data. We will only keep your data for as long as necessary to carry out our services to you or for as long as we are required by law. After this, your personal data will be deleted.

What Information Do We Require To Share With Third Party?

Tile Trove may share your data information with third party or affiliates of Tile Trove who perform services on our behalf or process authorized transactions. The data information we share with these companies to perform services on our behalf is protected via contractual agreements and cannot be shared.

Your Account Protection:

While creating an account on our website, you will be required to provide a personal password. You will be required to use your chosen password for all future access to your account. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. Tile Trove reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its lone discretion.

Your Rights:

You have the right to request access to the personal data which we may hold or process about you. You have the right to require us to correct any incorrect, incomplete or irrelevant information in your data. At any stage, you also have the right to ask us to stop using your personal data for direct marketing purposes.


We try our best to provide accurate information on our site. However, there may be times when some information on the site is inaccurate, out-of-date or incomplete. We apologize for such errors; but if we receive orders for products for which the listed cost is erroneously lower than the actual price, we will not be able to process such orders as it will not be feasible for us to sell those items below our cost or take a loss on freight charges.


The acceptance of cookies is not a requirement for visiting the Site. However, we would like to point out that the use of the "basket" functionality on the Site and ordering is only possible with the activation of cookies. A cookie is a small text file that is saved to, and, during subsequent visits, retrieved from your computer or mobile device. Ethnicities cookies to enhance and simplify your visit. We do not use cookies to store personal information or to disclose information to third parties. There are two types of cookies: permanent and temporary (session cookies). Permanent cookies are stored as a file on your computer or mobile device for no longer than 12 months. Session cookies are stored temporarily and disappear when you close your browser session.

We use permanent cookies to store your choice of the start page and to store your details. We use session cookies when you use the product filtration function and to check if you are logged in. You can easily erase cookies from your computer or mobile device using your browser.


We may amend this Privacy Policy at any time by posting the amended terms on this site. Our business changes constantly and we will continue to implement new technologies to improve the services and features we provide. As a consequence, the terms in this Privacy Policy may change also.

Shipping Policy

Domestic Shipping

The customer will usually get an order in 5-7 business days after the order has shipped out. After your payment is authorized, it can take up to 2 days for us to process your order and ship it. This is just an estimate and does not include weekends and holidays. We do not ship to P.O Boxes.

“Cash On Delivery” orders will be processed after successful telephonic verification. However, Tile Trove holds the right to process “Cash on Delivery” orders without telephonic verification for verified customers and/or during a period of high volume that includes sale, season launches, and other promotions.

Order Tracking

Shortly after placing your order, you will receive an email with your order number and an order tracking number (if a valid email address was supplied). During transit of your package, you may enter that number into our Order Tracking section to check your order status.

International Shipping

All international orders ship through PS/FedEx/TCS & more diff courier services amd are delivered in 10 - 15 business days after the order has shipped out. After your payment is authorized, it can take us up to 2 days to process your order and ship the package. This is only estimated and does not include weekends and holidays.

Order Tracking

Shortly after placing your order, you will receive an email with your order number and an order tracking number (if a valid email address was supplied). During transit of your package, you may enter that number into our Order Tracking section to check your order status.

note : Please save all email invoices for your records.

Customs, Duties and Taxes

All international orders may be subject to taxes and duties.

We ship your package “Duty and Taxes” paid, and we do calculate all taxes or duties during checkout.

Any fees that are due will be collected on delivery of the order.

Any applicable customs, import and collection fees are the responsibility of the customer.

Customs authorities require that we state the value of your order directly on your package(s).

Taxes and fees are based on many factors, including location, material, item value, etc. We have no control over these charges and cannot predict what they may be as customs policies vary widely from country to country.

If your order does require any additional charges, they must be paid by the customer for the package to clear customs.

In case a consignee does not have a valid commercial registration, shipment will return back to origin without any intimation.

We have made every effort to display as accurately as possible the colors of our products that appear on the website. However, as the actual colors you see will depend on your screen resolution, we cannot guarantee that your screen’s display of any color will accurately reflect the color of the product on delivery.


Terms & Conditions


The terms “we”, “us “and “our” refers to Tile Trove. This website includes all the information. Tools and services that this site contains are conditioned upon you, i.e., the user’s acceptance of all the terms, conditions, policies and notices stated on the site.

When you visit our website or purchase anything by using our site, you engage yourself in our ‘service’. It assures that you are agreeing to be bound with the terms and conditions of this website. It also includes those additional terms, conditions and policies that are stated here and those which are available by hyperlink. All the users of the site have the same terms and conditions applied on them. All the limitation users who are browsers, vendors, customers, merchants or contributors of content are included in them.

You are requested that before accessing or using our website, read Terms of Service carefully. If you are accessing or using any of the parts of the site, it means that you are agreeing to be bound by these Terms of Service. You may not be able to access the website or use any of its services if you do not agree with all the terms and conditions of this service. If you consider these Terms of Service as an offer, your acceptance is surely limited to these terms of service.

Every new addition to the features or tools to the current store will also become subjected to the Terms of Service. The page will be updated accordingly for any current version of the Terms of Service; you can review it at any time on the page. We have a right to make any kind of update, change or replace any part of these Terms of Service by posting updates or changes to our website. You have to keep yourself up to date by checking this page regularly for any kind of changes. Your regular use or access to our website will keep you updated to any changes made on the page and you will be able to accept those changes as a customer.


Your age must be of majority within your state or province of residence and is represented by you by agreeing to these Terms of Service. It also represents that you are at the age of majority in your state or province of residence and you are giving us permission to allow any of your dependent to use this site.

All the software and content (including photographic images) that are available to you on or through this website will remain the property of Tile Trove its license are all protected by the copyright laws and treaties all around the world. For your personal use, you may store, print or display the content that this website supplies. As all the contents are subjected to copyright, you don’t have the permission to publish , Manu plate, distribute or reproduce any of the content or copies of the contents that is provided to you on this website . You are also not allowed to you any of the content personally, in connection to any business or commercial enterprise.

You have to make it sure that you may not make use of any of our products for any illegal purpose or in any unauthorized way. While using our services, you may not violate any term or laws in your jurisdiction (including copyright laws) as well as others.


We have a total right to refuse service to anyone for any reason and at any time.

You may clearly have in mind that your content (which does not include credit card information), may be transferred unencrypted and may involve

a) Transmissions over different networks

b) Changes that is necessary to adapt for technical needs or connecting other networks or devices.

Encryption of credit card information always happens during transfer over networks.

You have to agree that you are not going to sell, copy, reproduce, duplicate resale or illegally use any service or a portion of the service, nor the use of the service or access to the service or any contact on the website. All the things that are necessary to provide you the service are legal right of the website. If you want any action against anything from them you must express a written permission by us.

All this otherwise effects of the service which are also a part of that and not to limit you to the headings used in this agreement for convenience.


There are many products or services that may have less number of quantities. They will be subjected to return or exchange only according to the return policies of our company.
Here we are making every effort to make the most accurate appearance of the items on our online stores. We make it possible that the images of the products displayed be in the best colors and shades. But we cannot guarantee that your computer monitor is displaying them in the same quality.

We are not obligated to limit or reserve the sales of our products, or of our service to any person, any specific or any jurisdiction, although we reserve the right. We are going to apply our laws and regulations on the basis of the nature of the given case; it is basically on case -by-case basis.

We also have a complete right to limit the quantities of any item or product or service we are offering. The descriptions that are being provided on the Web Store about the product to or the prices of the products may subject to change at any time without intimation, we reserve the right to update any price according to the current situation. We also reserve the right to discontinue the sale of any of our products or stop any of our services. Any offer or any product or any service that we are offering on this site is void where it is being prohibited.

The quality of any product, Services information about the products or any other arterial that is being purchased or obtained by you or any other customers will may or may not meet your expectations. We do not warrant that the errors in the service are going to be corrected in every case


If we feel the need to refuse any of your orders, we reserve a complete right for that. It is totally upon our will to take decisions about the purchases; we can limit, cancel or restrict some orders per person, per household or per order. These restrictions are applied on all the customers whether they had earlier made purchases under the same name account number or credit card number or the shipping address. We will try to contact you by any means if we need to cancel or restrict any of your orders. We may inform you through your mail, billing address or the phone number provided to us at the time of placing order. We have the right to limit or cancel the orders that appear to us to be placed by other working companies or third parties like resellers, dealers or distributors.

You need to agree with our term that you may provide us with your complete and accurate purchase details and account information for all the purchases made at our store. You also agree that you are going to provide us all the details about any change in your account and other information. It may include your credit card number berserk and their expiry dates, your email address, so that if we need to make any kind of update or transactions, we can contact you easily. You can review our return policy for more details.


In only legal ways you may link to our home page. You must use it in a fair way and make it sure that you will not , by any means , damage our reputation or take any negative advantage of it, you may not establish a link so that it may be a kind of suggestion or any form of association , approval or endorsement on our part where none exists . Any website which is not owned by you may not get a link established by you. Other than the homepage of our website, this may not make any link to, or any part of the other website. If it happens, we reserve the right to limit or cancel linking permission and we are not obliged to notify you for that


Except the places where we have already stated expressly to the contrary all persons, including the names and images of all persons, any trademark or content of third party, their services An and locations that has been featured on this website are in no way linked, associated or affiliated with Tile Trove and you are requested not to rely upon the existence of such a connection or affiliation. Trademarks or names that are featured on this website are owned by the owners of respective trademarks. The basic reason behind featuring such trademarks is that their sole purpose is to describe or identify their products and services; it is not to assert that any of such products or services are endorsed by or connected to Tile Trove.


If you give us any kind of suggestions , appreciations, submissions , proposals , plans or any other materials whether we may request you for doing so or not . Or you may use any means whether by email , contest entries , postal mail or otherwise (collectively , ‘ comments’) , we have a complete right to edit , copy , publish, distribute , translate and otherwise use them in any medium without any restriction by comments that you forward to us . We are and will be under no obligation

1) To maintain any comments in confidence ;

2) To pay any compensation for any comments;

3) To give response to any comment.

We also have a right to monitor, edit or remove content that we find unlawful, offensive threatening libelous, defamatory, pornographic, obscene or otherwise violating any of the Terms and Conditions of the service or violating any party’s intellectual property.


You may review ore Privacy Policy here as your submission of personal information through our store is governed by our privacy policy


Any kind of services that we are providing to you or any agreement between us for the service provider will be governed by and construed completely in according with the laws of United States of America.


If the information provided on this site is not up to the mark, incomplete or current, we are not responsible. The information that is provided on this website is only for general information. You may not completely rely on that information and use only that information as the basis of your decisions. To keep yourself up to dated, you have to consult primary, more accurate, more complete or more current sources of information. If you rely only on any material provided on this website, you may be at your own risk.

Maybe some historical information is provided on this website only for your general reference, not for any current situation. We are not bound to make the update on your site, we reserve a complete right to make changes or updates or modify the contents on our own website. It is your responsibility to monitor the changes and keep yourself updated with the modifications in the content.